Unfortunately, the attached restaurant and Starbucks were closed due to the pandemic. Drinks were reasonably priced. Does The Westin Cleveland Downtown offer any business services? From the minute you walk through our doors for a tour, to the night of your wedding I am with you every step of the way. To top it all off that room is complimentary when you book the Westin as your venue! In the days leading up there wasn't a question unanswered, a concern unmet, and we could bring all decor ahead of time. Absolutely the best food ever served at a wedding - could not speak more highly of it if I tried. We got set up in the Penthouse as a complimentary upgrade and all of our guests were given an amazing block rate so things were affordable. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. We had our rehearsal dinner here too and it was delicious. Conveniently located restaurants include Marble Room Steaks and Raw Bar, Pura Vida by Brandt, and Pho Thang Cafe. Enjoy our 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. The four-pearl Westin Cleveland Downtown is optimally placed within walking distance of professional sports stadiums, a mall, the Cleveland Convention Center, and the Rock and Roll Hall of Fame and Museum. The Westin far exceeded our expectations. Overall hotel was ok, not what I was expecting for the price of the stay. Our unmatched location puts guests on the pulse of Cleveland's nightlife and dining scene, and while on property, guests enjoy modern design and more than 1,500 pieces of locally curated artwork. Our garage is valet-only, but there are self park garages in walking distance to us. Everything about the Westin was perfect and I wish we could relive our wedding weekend here every year. We could not have picked a better venue than the Westin. Our unmatched location puts guests on the pulse of Cleveland's nightlife and dining scene. Quick check in process and friendly front desk staff. The filet was perfectly cooked, the chicken was juicy and packed with flavor, and the vegetables were unbelievable. Cheers to you and Julianne! My husband and I had special requests when it came to the food and alcohol, all of which the Westin accommodated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The reception was stunning and so well run. Melanie and her team went above and beyond our expectations. Many travellers enjoy visiting USS Cod Submarine Memorial (0.6 km), Heinen's Downtown (0.6 km), and West Side Market (2.3 km). Our Cleveland, Ohio, hotel sits between the convention center and the galleria. Our elegant wedding venues in downtown Cleveland include the 9,000 sq. Hi does breakfast available in the room rate? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Great bar & location! This is not an isolated incident as it has been experienced by other colleagues whove frequented here before. They mixed up peoples cars and took 50 minutes to find it while me and my daughter waited for ours. Every hall way conversation might as well have been in the room. The service we received from Melanie and team was absolutely top notch. There were never too long of lines at the bar and the staff was accommodating and helpful. Wow what an amazing experience! 72 out of 1002 reviews" ", Rating 2 - Terrible. We loved the way the ballroom transformed for your wedding day! Neiza provided great customer service to us. crowne plaza cleveland, cleveland crowne plaza. Your stay includes access to our 24-hour WestinWORKOUT Fitness Studio, featuring a Peloton bikes, as well as valet parking (fee) and onsite dining in downtown Cleveland. But. Parking at the valet was a little difficult when I arrived but only because the hotel was busy at a peak check-in time. Westin Cleveland Kitchen, Casual Elegant American cuisine. Eat well at The Westin Cleveland Kitchen, a popular choice for downtown Cleveland dining, featuring American cuisine with an emphasis on locally sourced, fresh, and organic ingredients. The Westin Cleveland Downtown 777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America - Excellent location - show map Very Good 535 reviews The location is excellent. The orchid ballroom we had our party in had plenty of room to accommodate all 120 of our guests but the room can hold at least double, maybe even triple that amount of people very comfortably. This was our first time staying in a Westin, but it won't be our last! Food was good and there were lots of great menu options to choose from. Our elegant wedding venues in downtown Cleveland include the 9,000 sq. I attempted to call front desk and the phone wouldnt work. Cleveland Hopkins International Airport is 14 mi away. The room blocks hold 20 rooms, and there is no obligation to fill them, which is a relief! I worked with Erica Wolfe throughout my entire wedding planning process and she was absolutely incredible. Your comments will help us as we continually work to improve our guest experience. See more questions & answers about this hotel from the Tripadvisor community. The Westin was highly recommended to us, but once we visited we knew this was the perfect venue for us. It is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Jack Casino, and East 4th Entertainment District. Please let us know how we can help. We chose this venue during their construction stages and took a hard hat tour of the space before it was completed. very easy to work with. Our wedding was amazing; we cannot thank the Westin staff enough for their amazing service, food, and amenities we couldn't have imagined it any more perfect! It was so nice being one of the host hotels for the Cleveland marathon. Please dont include personal, political, ethical, or religious commentary. The food is delicious and during the reception the staff went above and beyond. She accommodated every request we made & made our families/bridal party feel so special all weekend long. You are an amazing leader and your staff have the most high compliments for you~. We looked at about 7 Cleveland venues and none came close to the Westin. I went from someone who was skeptical and thought hotel ballrooms were outdated to a true believer and would never have wished for anything else. Renee was a delight to work with and was very accommodating to our needs! Additionally, the convenience that came with holding our reception in a hotel was a bigger deal than we initially realized. Accessible bathroom available in select rooms, Low-height electrical outlets in bathroom, Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival, Pets allowed for an extra charge of USD 50 per pet, per stay, Service animals are welcome, and are exempt from fees, Rollaway/extra beds are available for USD 20.0 per night, Rating 10 - Excellent. Our photos are stunning. Erica at The Westin Cleveland Downtown was wonderful to work with. The welcome bags all delivered to the correct parties even though they had 5 weddings that weekend. This 484-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. Great location right in downtown near awesome photo spots and bars/restaurants. 777 Saint Clair Avenue NE, Cleveland, Ohio, USA, 44114, Languages spoken by staff: Every detail and every request was met with the kindest and promptest response. My only complaint with this hotel is the valet-only parking; a self-park option would be nice, especially since the parking garage is attached to the building. Your stay includes access to our 24-hour WestinWORKOUT Fitness Studio, featuring a Peloton bikes, as well as valet parking (fee) and onsite dining in downtown Cleveland. in October and it really was everything we hoped for and more. r grab and go breakfast option for our guests, ensured my room had makeup chairs and mirrors for my bridal party to get ready together on Saturday morning and was incredibly communicative. When it comes to modern elegance, the Westin Cleveland Downtown reigns supreme. The restaurant food made me sick and when I complained, the bartender picked up a piece to inspect it himself, agreed it was not good and charged me 100%. With the package we chose, my fiance was able to get ready in a penthouse suite that also had huge windows. I do hope you were able to enjoy the rest of your stay with us. I was blessed to work with the Westins wedding coordinators Erin and Erika! Guests are required to show a photo ID and credit card upon check-in. We got married around the corner and having your reception here allows access to the executive suite for getting ready- it was amazing. The wait staff was amazing. Our suite and the guest rooms were very nice! Made me feel comfortable leaving my car for the night. The Westin was wonderful to deal with even after a year of delays. We wish you countless years of happiness! With an average temp of 80 degrees, The Land is the place to celebrate summertime. We wish you all the best! This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of The Westin Cleveland Downtown. Save yourselves and dont! My 10 year old was bawling and terrified to stay there. The number of extra beds and cribs allowed depends on the option you choose. Our flexible meeting rooms in downtown Cleveland offer 18 spaces and20,000+ sq. They'll have to be paid for separately during your stay. She went above and beyond to make sure my stay was wonderful and all our guest. Truly a delightful and seamless experience - from the event planning phases, to wedding day preparations!! Erica worked with us to keep the downstairs bar open until 2 am for our guests and it was the PERFECT after party to continue celebrating and didnt require any traveling for our guests! The sales team and event planners were wonderful (especially Erica). Loved the staff! main reasons we chose the Westin for our dream wedding. We cannot thank them enough for all their hard work and accommodations. Each guest was v Congratulations on your marriage! Kyla worked with us early on, she was able to get us everyth Im not sure that I can put into words how happy my husband and I were with our decision to have our reception at the Westin Downtown Cleveland. There is a staircase to make a grand entrance. Thank you so much for staying with us and I hope that you will give us another chance in the future to prove to you the Westin name that we are known for. We had a rather large head count and the Orchid ballroom there is large enough to comfortably fit a lot of tables and people without feeling cramped. She remembered everyones name and even greeted me with a hot cup of decaf coffee with whole milk the day after the reception because she knew that is what I liked. Every guest who stayed at the Westin overnight had nothing, but positive things to say about the event, hotel and service staff. Your contribution should be yours. They bent over backwards to make sure that our day was perfect - and they succeeded with flying colors. Featuring 484 guestrooms, The Westin Cleveland Downtown's aesthetic is one that both puts guests at ease, while also invigorating their spirit for an active and exciting stay in Cleveland. I absolutely recommend the Westin to anyone looking for a beautiful venue for their special day in Cleveland. Our guests raved about the food coming out hot and being delicious - which is no easy feat for 200+ people. Highly recommend The Westin. Fabulous front of house staff in contrast to appalling restaurant staff. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Check your selected option for more info. Its comfy & super cute. I would have given excellent but our experience at the restaurant was not great. Gary and team were so accommodating, checking in every couple of months and getting just as excited when the event finally happened as we were. Congratulations on your wedding! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Hi there, While everything was great, it was the amazingly friendly staff that made the stay so nice. We love the views from our Penthouse Suite! A seating area and iPod dock are also provided in every room. Like that we could walk to Broadway and the hotel is clean, comfortable and safe. Bar & Drinks, Cakes & Desserts, Cupcakes, Other Desserts, Destination Weddings, Food & Catering, Planning, Rentals & Equipment, Service Staff. Took a long time to even understand what to do. Have to give a specific shout out here to Melanie. They're also applicable regardless of the comment's tone. In addition, the weekend of the wedding both Erica and Rose were fabulous making our day happen absolutely perfectly and not only making sure that we had a great time but that our family and friends had everything they needed too! They were beyond acomadating and made sure everything was perfect for us. Second day I wish I had. She even let my mother-in-law bake and bring our wedding cake which was just one of the many special touches we received at the Westin. Nice facility, good location, comfortable rooms, very good service. Our signature wellness programs empower you to sleep, eat, move, feel, work and play well, so you can be at your best while on the road. We finally laid down for bed and couldnt even sleep due to one of our neighboring rooms screaming and fighting so loudly we could hear it through the walls. Seemed like they couldn't wait to be done with their shift. We just hosted our daughters wedding reception here and I can't say enough about what a wonderful experience we had at The Westin. If you are looking for an "all inclusive" type of wedding package, the Westin is perfect! Thank you for staying with us and we look forward to seeing you again in the future! OT of questions, she answered all of them quickly, and was always so nice and helpful. Well worth the price and it was a great after-party location! The brunch was set u Congratulations on your recent nuptials and thank you for hosting your wedding room block with us at the Westin Cleveland!
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