I asked Greg that if I told Latoya I didnt want Josh to come at all, why would she ask Josh to call me back? Gene was able to do the work in one day, was very professional and extremely knowledgeable about the appliance. The person answering the phone said she didnt know the tech was talking to me and never scheduled the appt. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Technician Nathaniel was sent over to repair a speed queen dryer that was damaged during shipping. Mr. Appliance of Northern Virginia | Fairfax, VA 22033 - HomeAdvisor Mr. Appliance of Northern Virginia | HomeAdvisor prescreened Appliance Services in Fairfax, VA. Start a ProjectView Popular Projects Back Most Popular Projects Additions & Remodeling Air Conditioning & Cooling Bathroom Remodeling Builders (New Homes) Cabinets Carpentry I then called the Mr. Appliance office to request a service call to check the leaking filter head since Mr. Appliance guarantees their work for one year. We provide repairs for LG kitchen and laundry appliances. Thanks for making me waste $130 on the diagnostic fee to tell me stuff I already knew. Instead, he put pads over the opening on the inside of the refrigerator where the filter head tubes enter the unit to decrease the air flow there which the Styrofoam block was meant to do. Mr. Appliance, Fairfax, VA; 703-272-4100 & 703 291-8329 In my opinion one needs to be wary if they choose to use Mr. Appliance, Fairfax, VA for appliance repair work. He assessed the problem with the refrigerator and ordered the part for the ice maker and scheduled the install. Because we care about your satisfaction. All rights reserved. 2023 Neighborly Company and its affiliates. We needed parts for the dryer so they came the following week to actually fix it, which didnt take longer than an hour. The costs were given to you before service is performed so there are no surprises. Install wall oven and cooktop. Since 1996, Mr. Appliance has been your proud partner for speedy home and business appliance repair throughout North America. Josh then scheduled a return visit on August 9 to replace the filter head which had to be ordered. No, Mr. Appliance of Northern Virginia does not offer warranties. I rate them a "B" for price since I have nothing to compare them to. The parts to replace the panel had to be ordered. Call us orschedule a serviceonline for appliance repair in Northern Virginia! Our appliance repair professionals are experienced in handling washer repairs of various types and brands. Mr. Appliance is a registered trademark of Mr. Appliance SPV LLC. We do repairs and parts replacements for many well-known appliance brands, including Bosch. Nathaniel arrived promptly, was very professional, explained the problem and took care of it quickly. But repairing your appliances is only part of the job. When a major appliance goes offline, it can feel like a far-from-minor problem. Greg, the manager, chose to argue with me, the customer, about the problems they caused (e.g. Bunch of liars including the owner. Mr. Appliance of Northern Virginia is currently rated 4.3 overall out of 5. Josh returned on June 11 and replaced those parts. I was not happy about the late ETA, but I accepted it. I consider Josh unreliable. I agreed. Highly trained technicians. Anything from condenser coils, to the compressor, to the fan motor may be malfunctioning. Also, had another problem with an appliance. All Content and intellectual property rights therein are the property of Neighborly or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws. This is the place to call. Doctor Board Certification: Is Yours Certified? This can be detected by the odor of rotting food or if the unit doesn't feel cool inside. People also searched for these in Fairfax: See more mr appliance of northern virginia in Fairfax. (I talked to Latoya at about 5:00PM.) This was despite the fact I was told earlier by a Mr. Appliance staff member that the part had arrived and that the 2-4PM August 10 service call was a go. That just was not the case. May contact through e-mail. I told him I did not want Josh to return. I have 3-5 year warranty on everything, but the second that warranty is done or if I have the opportunity to choose my repair through warranty I will choose Mr Appliance and ask specifically for Nathaniel. mr appliance of northern virginia Fairfax, VA Sort:Recommended Price Free price estimates from local Home Appliance Repair Professionals Tell us about your project and get help from sponsored businesses. After having an install of new dishwasher botched by Home Depot installation team, Mr. Appliance came in and set it right. Get it done right the first time with Mr. Appliance of Northern Virginia, a full-service appliance repair company. We will build a relationship that will last a lifetime after you see our quality work. $89 Diagnostic Fee. At the end, we discovered and improvised a resolution. The person who answered the phone did not know why Josh was a no-show last evening and told me she would have the manager, Greg, call me. Unfortunately, the employee from Mr appliance had left the drain hose out from behind the back our washer after tightening a motor bolt and putting it back together. I am completely understanding that accidents happen, but the company refusing to take any proactive steps or providing a professional manner is beyond unacceptable. Do you require assistance with having your new appliance put in? 9 employees. He also left the valve under my sink slightly open and small unseen drip turned into a huge puddle under my sink 2 days later. I waited about 30 minutes and since I had not received a return call from Greg, I called him. No subs. This profile is powered by Birdeye. *(703) 978-0631 or (540) 286-0634*. delays, false starts, inconveniences, runarounds). I did tell Latoya I was not happy with Josh and not happy about the continuing delays and inconveniences. Diagnosis and repair of drip in refrigerator. If the same part in the same appliance fails within one year of its installation, well come back and replace it at no additional cost! The repair person knew exactly what needed to be done and how to do it. Family owned & operated. We are also familiar with all major brands and types of appliances, so you can count on us to accommodate your needs. However, when I read the document, the tech indicated all of the things he checked. but he did not discover the source or resolve the problem. Our ratings of area repair services will help you find a solution. Would hire again. Service person arrived and identified the fan as the problem. All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. Washing machine had issues. Our team of professionals can install your new appliances and do basic maintenance on a wide range of appliances and brands. That just was not true. Shortly thereafter, we spoke again, and after a few false starts, Greg said someone would come to my home in the afternoon of August 12 to replace the faulty filter head. 9 employees. No subs. Mr. Appliance worked with me (due to my work schedule) to set up a late-day appt. Get more reviews from your customers with Birdeye. They helped me out with multiple problems resulting from one of the big box stores delivering a new fridge that wasn't working properly and a wall oven and cooktop that they said they didn't install as soon as they got to my house (despite it clearly stating on my order confirmation that installation was included). I highly recommend this company without hesitation and I will be using them for all of my appliance repairs. On or about August 5 I called Mr. Appliance since I had not received a confirmation for the August 9 appointment set by Josh on July 29. I consider Mr. Appliance unreliable and unprofessional in dealing with me when there are issues. For example, staff erroneously told me the filter head replacement part was available when it was not despite the fact an appointment had been confirmed to replace the part. This was despite the fact I was told earlier by a Mr. Appliance staff member that the part had arrived and that the 2-4PM August 10 service call was a go. Locally owned. Cost is determined by the job. When no one showed up during that time frame, I called the Mr. Appliance office and was told the filter head had not arrived. All American Appliance Service *(703) 978-0631* has been doing business for over 25 years! Choose the appliance services team in your area. Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers, Thousands of undercover price comparisons, Complaint counts from local consumer agencies and attorney general offices. Alexandria, Annandale, Arlington, Burke, Clifton, Dunn Loring, Fairfax, Fairfax Station, Falls Church, Great Falls, Greenway, Herndon, Mc Lean, Merrifield, Oakton, Reston, Vienna, West Mclean. Mr. Appliance of Northern Virginia 4.3 (55) Verified Reviews About Contact Reviews Founded 2011 With Angi since March 2012 Mr. Appliance specializes in appliance repair and maintenance to keep your appliances in peak working condition. Get started Top match Mr. Appliance of Northern Virginia 46 Appliances & Repair "Let me preface this by saying that I didn't pay for service. I also noted a lack of professionalism and respect for me, the customer, from the company Manager, Greg. Get it done right the first time with Mr. Appliance of Northern Virginia, a full-service appliance repair company. I found that their prices are comparable, fair and the service cannot be beat. Credentials & Stats. Neighborly can help. They were very thorough in the explanation of the problem and professional in taking care of it right away. Mr. Appliance of Northern Virginia 4.7 472 reviews | Appliances & Repair | Fairfax, VA 22031 United States 2820 Dorr Ave #220b, Ste 220B, Fairfax, VA 22031 United States Call business https://www.mrappliance.com/northern-virginia/?utm_source=gmb Suggest edits Top Home Services in your area Allen M Van Sant INC They never showed up. Please contact the franchise location for additional information. Our technicians are committed to working around your schedule, We promise to leave your house just as clean as we found it, You pay by the job, not by the hour, with no overtime charges, We guarantee all of our parts and workmanship for one full year, We always provide a price quote before we start on any repairs, Your service call is free when you schedule any appliance repair. I asked Greg if he talked to Josh about the situation and he basically said no because Latoya told him I didnt want Josh to come to my home at all last evening August 11. Terms, conditions and exclusions apply. Because the average minimum service charge for appliance repair is more than $80, you can often save a lot by doing it yourself. that I told her I did not want Josh to come to my home last evening. If you suspect your refrigerator isn't working properly, call our appliance repair leaders at Mr. Appliance of Northern Virginia for refrigerator repair in Fairfax, VA. The technician was very courteous, professional, and competent. When I finally got to speak with the owner I told him I did NOT want Mr. Appliance services any further. More. 2 talking about this. Need speedy, expert service for your kitchen, laundry, or other home appliances? The person I spoke to said she had no information about the delay but said that she would leave a message for Mr. Appliance and that someone would call me back. Instead, he pointed out some duct work". The office called me the day of to let me know Gene was running a little late. Call for our current discounts & specials. On or about August 5 I called Mr. Appliance since I had not received a confirmation for the August 9 appointment set by Josh on July 29. Well! Our service professionals have the. Job was done quickly as well. Morning repairs or afternoon calls are no problem! This was the worst service I have ever received. When he showed up, Gene determined the cause of the problem with the dishwasher. Stay away from these thefts. Josh called me back about 20 minutes later and said he would be at my home in 1-2 hours as he had to go to the office to pick up the part. All Rights Reserved. All rights reserved. I monitored it for a while to see if it continued. Services Available In:, Fairfax, VA, US 22031 Mr. Appliance provides speedy expert appliance repair service. Bunch of liars including the owner. Looking for affordable Virginia appliance repair near you? Very professional. The appointment was then rescheduled for August 11 between 3-5PM. www.allamericanappl.com Show more, Visit the Solution Center to Explore Articles. Ask for details! Here are some tips for safeguarding your home from appliance mishaps. and 14 more consumer comments for Mr Appliance of Northern Virginia. Yes! Grow your business. All major household appliances including refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers & ovens/ranges/stoves. It was clear to me that Greg only believed what Latoya told him i.e. Used Cars Often Sold with Dangerous Defects, Medical Tests & Procedures: Reducing Unnecessary Care, Opticians, Optometrists, & Buying Eyewear, 65 Things You (Probably) Shouldn't Pay For, Credit Cards Provide Strong Protections for Consumers, Identity and Cyber Theft: How to Protect Yourself, Used-Car Certifications Often Not Meaningful. They're willing to come out for additional $125 but would not commit to their own agreement. We work on most makes & models. Do be wary and do your due diligence if you choose to use Mr. Appliance for repair work. In so doing, he broke the Styrofoam block that surrounds the filter head tubes where they enter the refrigerator. I asked Greg if he talked to Josh about the situation and he basically said no because Latoya told him I didnt want Josh to come to my home at all last evening August 11. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Mr. Appliance of Northern Virginia offers the following services: All major household appliances including refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers & ovens/ranges/stoves. Services performed by independently owned and operated franchises. From ovens to microwaves, we provide on-time, expert service to get . Sammy quickly identified the problem and tracked down and installed the needed part. All my appliances (kitchen, laundry, etc) are brand new as of this year. If you choose not to have the repair done, you pay only the $99 diagnostic fee. This has been a complete nightmare between our homeowners insurance, HOA, restoration companies and my entire home is ruined. Some services are subject to state and local licensing and may not be available at all locations. Beat local competitors. 4000 Legato Rd Fairfax VA 22033 (703) 272-4100. Greg told me the reason Josh did not come to my home last evening, August 11, was because I told Latoya then I did not want Josh to come at all last night. At Neighborly, we are committed to being there for all your home services needs. Our professional team loves passing on their most handy tricks of the trade. We are just a call away from you. This information is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. Mr Appliance of Northern Virginia 2820 Dorr Ave #220-B Fairfax, VA 22031 703-991-1946 45 ratings 74% gave a "superior" overall rating - Prices 30% higher than average Compare 66 nearby appliance repair services "Pricing is supposedly according to a schedule, but the repairman did not permit me to know what problem." Read More Comments I insisted again I did not tell Latoya that. The filter head was replaced by another Technician later that day, August. Call or click to schedule an estimate today! We provide service on all large appliancesincluding washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. I had placed numerous calls to the owner during this time to which he was unresponsive. Register here and see full info on Mr Appliance of Northern Virginia. They replaced a water valve on a Miele dishwasher. She told me Josh, the Technician, was running late and that she would have him call me and give me an ETA. All "mr appliance of northern virginia" results in Fairfax, Virginia, "Let me preface this by saying that I didn't pay for service. Review manager vs. reputation management: what's the difference? The only thing I found professional was when I asked for my $ back he didn't argue and returned the $. I found Mr. Appliance staff unreliable and inefficient in completing my work. It is for information purposes only. Fixed the problem (difficult to get to the working components) with the Dish Washer and stayed until it was completed. Tech replied that the cost to fix was potentially the same or greater than buying new. The company is very informative and keeps in touch with you by sending confirmation emails, texts and name and picture of the technician. They came on time, knew exactly what to do and took care of everything promptly. We are just a call away from you. Greg hung up on me. Show more, Our mission is to be a provider that brings back the personal touch with our customers. May contact through e-mail. At Mr. Appliance of Northern Virginia, we stand behind our work. We will definitely use Mr. Appliance for any appliance issues in the future! These are some highly rated businesses for appliances & repair in Fairfax, VA: What are some businesses with a large number of reviews for appliances & repair in Fairfax, VA? My refrigerator stopped cooling and they fixed it. Very professional & prompt. In mid-May 2021 I called Mr. Appliance to request service for a non-working ice maker in my refrigerator. Pricing is supposedly according to a schedule, but the repairman did not permit me to know what problem he punched into the tablet to get my price. Our 15 year old Dacor oven stopped working. The technician who showed up was not only on a personal call nearly the entire time, but failed to make accurate diagnosis and simply guessed the valve system needed to be replace. I would be glad to call him back any time. Easy, done. I waited over five hours for Josh to arrive late the evening August 12 without being notified of a cancellation. Samsung washer stopped mid-cycle and would not work at all, Same part broke I. My appointment to replace the filter head was rescheduled for August 10 between 2-4PM. She also hung up the phone on me when I explained to her that my whole day had been wasted. Our undercover shoppers found that company-to-company price differences can be substantial. Great, they were responsive and it hasn't leaked since. These are some businesses with a large number of reviews for appliances & repair in Fairfax, VA. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. Washer was shaking and making noise during spin cycle. Installed fan and refrigerator cooled again. No matter what repair service you chooseand no matter how well you deal with itprofessional help costs money. Family owned & operated. 4 recommendations for Mr. Appliance from neighbors in Fairfax, VA. $89 Diagnostic Fee. Outstanding. I found Mr. Appliance staff unreliable and inefficient in completing my work. Hot and cold water leads were reversed, but company raced to correct the issue once reported and ultimately we were satisfied. I have taken apart dryers before watching youtube videos. The person I spoke to said she had no information about the delay but said that she would leave a message for Mr. Appliance and that someone would call me back. We service all American made brands and more! Recognizing that sometimes a second set of eyes is helpful, we set a second appointment for Wednesday with a 12-5 p.m. appointment window. Ask for details! Mr. Appliance was responsive to my inquiry, communicated great, set expectations properly, and did quick and successful work. Locally owned. Thank you, Mr. Appliance of Northern Virginia! By 8PM August 11 Josh had not arrived and had not called or messaged me about any further delays. Cost is determined by the job. What are some highly rated businesses for appliances & repair in Fairfax, VA? Returning Items to Retailers: Tips for Smooth Transactions, Timeshare Exit Companies Deserve a Time Out, Defective Products: Strategies to Get a Refund or Replacement, Restaurants Pay Steep Commissions and Fees to Order-and-Delivery Services, Compare 66 nearby appliance repair services. They did not understand our request, overcharged, terrible customer experience and did absolutely nothing and wanted to charge $280. On May 28, Josh, a Mr. Appliance Technician, came to my home and recommended I replace the ice maker as well as the water value and filter head. I told her I was unhappy about the situation and with Josh. Your dryer isnt working. I do not recommend Mr. Appliance of Northern Virginia because they are not professional and wont stick to their own warranty rules. *(703) 978-0631 or (540) 286-0634*. Very friendly, respectful and on time. He was on time and effective. Another staff member to whom I spoke told the Greg, the Manager I did not want a Josh to come to my home for a scheduled and delayed appointment when in fact I never said that. He was very personable, honest, knowledgeable and precise. The estimate is $300. Calling Mr. Appliance ensures: * Prompt, efficient attention * Our "leave no trace" clean-up commitment * A solid quote before the service begins - no surprises * Courteous and skilled in-home service professionals * Never an over-time charge - we charge by the job, not by the hour * All work & parts guaranteed Mr. Appliance is locally owned and operated and is part of the largest and fastest growing full service appliance repair company in the world.
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