Share your form with others That being said, Saturday was our 21 day mark. I have tried 15 different photos. Yes, calls to friends and family back home are supported. While the late evening quiet computer time hours would seem to be the best time to do this - NCL, frequently does major computer maintenance after midnight Eastern Time causing the 404 - 505. You're not doing anything wrong, it must be the website. But we use our Royal photos to complete our NCL check in (e.g., forward facing picture, solid light background, etc.). We have exactly the same problem. Amazing places deserve to be shared with others - why not Write a Review! Oversized/overweight items may incur an additional fee. We have been on ten cruises and not had any problems until now, I am really discouraged, I know what I booked.Any suggestions? You will be able to leave a comment after signing in. Tampa. Review your folio for onboard purchases in the app. Norwegian Cruise Line now allows guests to check-in online, pre-book dining, check out fun shore excursions and print out your boarding documents. Add Cruise Critic's Community Forums to your iPhone's Home Screen! 19952023, The Independent Traveler, Inc. Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. It's time to check-in for your cruise, which means you are just a few weeks away from being welcomed onboard the Disney Wonder. that was brought over from the old country on the Ancient Mariner ! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. June 30, 2010. Just logged in with no problem using Internet Explorer and also Chrome. I hope 21 days is enoughto solve it by NCL , Glad we are at leastnot the only ones . Am I the only person who has never had a problem uploading a photo to NCL's system? Wondering if Platinum Plus are given earlier arrival times than those cruising for the first time, or they're all the same. Good luck. The Cruise Norwegian app has been enhanced to help you experience an unforgettable cruise vacation every step of the way from the time you book to your last day on board. Amazing places deserve to be shared with others - why not Write a Review! Website has started working this afternoon - so happy!!! That is because Chrome is a non-complaint browser. Cruise Norwegian includes an industry first "Pre-Cruise" mode which allows you to pre-book your onboard activities, dining reservations, shore excursions, entertainment, and view your vacation itinerary and summary, all before you ever step foot on a Norwegian ship. Now just waiting to see if they accept any of the upgrade bids I submitted. Probably. For our last cruise I spent a good twenty minutes getting good, quality photos of DW and I to upload. This morning my check in status had reverted to 86%. These steps will be available 21 days prior to your sail date: Select "Download eDocs" once you've completed Online Check-In for each guest. This is a great perk for loyal Norwegian cruisers! Powered by Invision Community. I called CSalready and the they advised its an IT glitch which should get fixed in 24-48 hrs. When all 8 sections are fully filled out you can print out your eDocs. They keep a very detailed list. There's little argument that wi-fi on a Norwegian cruise is expensive. This is a flat rate to supported countries. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure No, I have never had a problem either. I know I put it in right the first time because of pain of getting my brother's address. Instructions for other operating systems like Windows, Linux, and Mac OS can be found in their respective user guides: Windows , Linux , Mac OS Flight Information: Provide airline details and purchase transfers to the pier and back to the airport. I had loaded up photos of my husband & I for our cruise (that we canceled) in March, without any problem. I have tried logging in and out and still, I will enter my phone number and click through and still says 80% checked in. The Cruise Norwegian app has been enhanced to help you experience an unforgettable cruise vacation every step of the way from the time you book to your last day on board. So I am assuming we can just present our boarding pass barcode and not show them the physical documents? Text message and call other guests when onboard. I am having a problem uploading the required photo to complete online checkin for out upcoming cruise. The Cruise Norwegian App will work automatically when you connect to the ships wi-fi when you board the ship. We did ours and I had a picture rejected and then resubmitted the same picture and it was accepted. I completed the first part of check in a few days ago. $5 USD for each additional piece. A health video call "Pre-Boarding Boat Drill for the Encore". Examples. What happened to me? I was hoping after the tests come back we could board. Explore & Plan adventures at each port. Did your online registration show 100% completed after acknowledging muster drill and choosing embarkation time? This. Norwegian Online Check In! Do I need to check in online if I purchased EarlyBird Check-In? In addition you can call staterooms, and to a variety of shipboard guest service extensions. it is not infected with malware. Click here to reload the page in order to enable certain features. | 2023 Solutions Cruise Norwegian Status Published by Norwegian Cruise Line on 2023-02-24 Prepare for your cruise by pre-booking dining and shore excursions while at home. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog. Caribbean cruises start as low as $299 per person, while sailings along the Mexican Riviera start at $489 per person. Your IP: It won't let me log in on that at all anymore. Will I receive a refund if I test positive for COVID-19 prior to boarding? For our last cruise I uploaded a photo of my dad with a parakeet on his head. 19952023, The Independent Traveler, Inc. To me it is not an acknowledgment of attending Muster, just confirming you ", have watched the Health & Safety Video and understand and accept all of the conditions for safe sailing in the video", Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. Called NCL support, my picture was indeed there, his not. Leaving the entry unsaved results inrequiring to returntoenterthe data untilsaved. I too had to call tech support to release my cruise documents. To dial a: U.S. based number: Area code + number. My edocs were available after they worked their magic. I had checked in for my Sept 11 cruise at the 21 day to go mark and got my edocs. You need to log in and out over and over and keep trying a few different pictures and then suddenly it will work. acknowledgement that you have now attended Muster. For Windows, open the Command Prompt and type ipconfig /flushdns followed by pressing Enter. Who knows. Step by Step How to Check In on the Norwegian (NCL) App J & A Travel Adventures 947 subscribers Subscribe 173 Share 10K views 1 year ago #norwegian #NCL #jandatraveladventures The video will. Click here to reload the page in order to enable certain features. The dog was just too darn cute! Reserve your seats at award-winning entertainment. I do the check-in and get the message "Check-In for XXXX is now complete." but there is no button. (refrigerator, TV, phone, computer, etc.) What about other members in my party that are denied boarding? Password Reset. Youll be able to download eDocs 21 days prior to your sailing after Online Check-In is complete. Next time I might try uploading a photo of our dog and see if it gets accepted. Today is T-21 and Iattempted to complete last section (7-Health&safety)with no success. Just booked a cruise tonight and wanted to finish checking in. 01. Copyright 19952023 The Independent Traveler, Inc. We managed to check in now, it says 100%, edocs not available yet, but I recon this isnot an issue. I opened a chat session on the NCL website and they were able to fix the problem. Port security will check eDocs for this information along with passport/identification to allow entry to the port. I am hoping the operator I spoke with does not know what she is talking about and we will receive what we paid for once on board. Sent from my Galaxy Nexus using Forums mobile app. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The videos on this page walk you through important things to know before you go and things to do on land and on board. Will the Company assist with travel arrangements? The Cruise Norwegian app is available for download on the App Store and Google Play. Yes I have EVERYTHING filled out but no final submit button because when I hit the next screen after contact the phone number doesn't stick. Sailing on15-Sep on Epic from Rome. Departure in 5 Days!!! No idea. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Momofpuppy, August 6, 2022 in Norwegian Cruise Line. How do I check in online? If we can't locate your reservation, just call your booking agent or Norwegian's Automation Support Desk at 1.866.625.1160. The only part of the program that costs money is the call and messaging feature. Add Cruise Critic's Community Forums to your iPhone's Home Screen! Those sailing on an itinerary with 15 days or more days will earn the full $250. I logged in about 20 minutes ago on my laptop with no problem. Track your onboard purchases throughout your vacation. Do you have anything bundled (e.g., hotel), with your cruise? Nataly1982, August 25, 2021 in Norwegian Cruise Line. Watch the Required Safety Video in advance to avoid large crowd gathering onboard. for you have to read and agree to the health info 15+ days before the cruise and a second time 4-5 days before the cruise. Add Cruise Critic's Community Forums to your iPhone's Home Screen! How can I locate my confirmation number? Call and message guests onboard through the app, including Group Chat*. Not many people offering customer service along with the product. It says you will only be allowed to enter the terminal at your selected time. This will be what greets the poor port worker when I get to the pier and they have to retake my photo anyway. It can cost up to $35 per day. Get a birdseye view of your itinerary. Enter your NCL Username to receive an email. Sign it in a few clicks Draw your signature, type it, upload its image, or use your mobile device as a signature pad. $25 USD for the first four (4) pieces of luggage. Certain phases of the Check-In must be completed in full to proceed to the next, Some information can be left blank coming back later to fill in those blanks but, NCL computers are notoriousfor glitches and often require rebooting of the. Iregistered with external covid tester (got email with QR code), selected arrival time, watched video but when Ihit Save&Continue nothing happens. I may have not included some of the poses as they were even better than the above. Print a copy or save a screen grab from your phone containing guest name, terminal arrival time, ship, stateroom and bar code. Please follow the link below to complete your online check-in after your final payment is complete. Enter your ship name, reservation number and sail date to add your reservation to your account. Completing the requested steps helps confirm that everything is ok. I'm so sorry to hear that your photos aren't uploading properly and I do have an idea of what the issue might be. For additional information, please visit Cruise Travel Requirements by Country. Don't have all the info needed SAVE & Continue and come back when you do. See Also. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Enter the Check In code that was emailed to you when you created your booking. You can't finish the checkin process until you are within 21 days of your sailing. Watch on. Add Cruise Critic's Community Forums to your iPhone's Home Screen! Key Features Include: Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and. I eventually gave up and went to sleep. Our e-docs showed up same day. Norwegian Communications Centre. Iregistered with external covid tester (got email with QR code), selected arrival time, watched video but when Ihit Save&Continue nothing happens. Why is nothing easy anymore, too darn much technology, not just right!!!!!!! Experience a much faster, more seamless boarding process when you complete all required steps listed below. I was finally able to take a photo and complete checkin using my Iphone insteadof my computer. Amazing places deserve to be shared with others - why not Write a Review! To find out more, please. PLEASE NOTE: You will lose the opportunity to Check-in online 3 days prior to sailing. A direct check [eg: x.eq.NaN ] will not work. International number: 011, the country code and number. I called CSalready and the they advised its an IT glitch which should get fixed in 24-48 hrs. Apr 1, 2014. If you are having trouble logging in, please contact our. Go into your MyNCL profile and make sure all of your info is correct there. Copyright 19952023 The Independent Traveler, Inc. If not maybeyour cruise mate is filling in data conflicting with yours - best that, you fillout the info foryou and themateat the same time, If you have cruised NCL before some of the data may already be prefilled for you. I go back in and see my phone number is magically gone again. Posted August 30, 2021. The whole process took about an hour with a short, socially distanced line at each stop. 03. If you're having trouble finding your cruise, either reset your password or call our Technical Support department at 1.866.625.1160. OMG thought I had enough to worry about, lol. The current rate for off-ship calling is 0.79 cents (U.S. $) per minute. I don't know anything about now NCL will run check-in for this cruise. LOL ! You can't finish the checkin process until you are within 21 days of your sailing. Are you using Chrome, perhaps? I am on my laptop at home. 618. By continuing to browse the site you agree to our use of cookies. Im afraid so. Click to edit the Health and Safety portion. The Internet minutes are per person, one login per eligible member and include the activation fee. Amazing places deserve to be shared with others - why not Write a Review! By Error message is till poor qualit. Powered by Invision Community. , Not sure if correct but I heard you might have to sign on twice to check back for any health updates and thats why your not getting the green check mark. That I would NOT advise, just in case. Yup. $7 USD for 2 guests (up to 4 bags) $10 USD for 3 guests. Does this have to be complete to pick your check in time?? I hope 21 days is enoughto solve it by NCL , Glad we are at leastnot the only ones . Unfortunately I don't know if anyone can help you without you putting your phone number on here so someone could check what you are entering. Learn what to expect at the pier and how weve enhanced Online Check-In to expedite the boarding process and maximize your vacation time. Yes, once you purchase a Phone and Messenger package, you can make an unlimited number of calls and messages to other guests with the package for one flat rate. Example 1. How much baggage you can bring, protecting your baggage for travel, and what not to pack. You can plan a different restaurant for every day of the week. *Calling and Messaging Package has a nominal one-time fee for making unlimited onboard calls and messages during your cruise. My edocs were available after they worked their magic. The cruise line will not be able to assist with travel arrangements if a guest is denied boarding as a result of a violating the cruise lines health and safety protocols. And am I the only person who could give a ( ) if my picture uploads when they can very easily do it at the port for me? Why do I need to give consent for my child to use the Cruise Norwegian App? Amazing places deserve to be shared with others - why not Write a Review! Why do they need a friggen picture!!!! I too called NCL and was told not to worry about it, they were working on it. Did that, it actually will refuse it if you add anything other than numbers. Then when we got to the pier they took new ones anyway. (Courtesy of Poo-Pourri) It goes without saying, but to say it anyway: A toilet spray like Poo-Pourri is a must for your cruise packing list. last cruise January 2022, could not get edocs to 100 percent, although somehow after many tries had photos in place, called Support Services 866-625-1160 , they did something and within minutes and edocs came through. Norwegian Cruise Line ; Online Check in Problem!!! This website is using a security service to protect itself from online attacks. I had some trouble back in March uploading a photo. This website uses cookies. Take a picture of yourself against a plain, white wall. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. I'm sorry if this has been addressed, what happens if you test positive? On 8/25/2021 at 8:30 AM, Nataly1982 said: 19952023, The Independent Traveler, Inc. We have exactly the same problem. 19952023, The Independent Traveler, Inc. Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. Oh yea, am I also the only person who doesn't come here and ask "when did you get your check-in slot, I can'toh well a day in the life. #1. Click here to reload the page in order to enable certain features. Click here to reload the page in order to enable certain features. To me it is not an acknowledgment of attending Muster, just confirming you "have watched the Health & Safety Video and understand and accept all of the conditions for safe sailing in the video". Poo-Pourri. I will try when I get to work today and see if I can get in. Not that it matters anymore, but Chrome is indeed compliant. Shorter cruises from 7 to 14 days will earn $100. New health and safety steps added to Online Check-In will significantly cut down processing time at the pier. For whatever reason NCL.com won't keep my phone number in the personal information page. Once you get onboard, all of your reservations, bookings, and favorites would be seamlessly transferred to the ship, where you can use the communications feature to chat and message with other guests onboard, view your account and onboard purchases, get a daily schedule of what's happening on the ship, and so much more! Why large corporations like NCL insist on coding their website only for IE is beyond me. Click here to reload the page in order to enable certain features. If still all else has failed call NCL and get help - not all the info/data is required to finish the forms, to print out the eDocs just the important stuff Passport and and who the heck is paying the bill. We still hadto selecta check-in time when finishing online check-in. You will only be allowed to enter the terminal during this time. I am a Platinum Plus and I am normally exempt from having to select an arrival time, but for this cruise, we were forced to pick one. Norwegian Cruise Line strongly recommends all guests to obtain a passport for their cruise vacation for the following reasons:. Edocs are ready to print but does not have a check in time leaving august 14..??? Find the tab in blue at the top of the page marked 'Get Ready For Your Cruise' and underneath this you can select the second option 'Online Check-In' from the drop down menu. By I believe some form of a digital muster will be on board. Icompleted the first part of check in a few days ago. #1 Posted September 20, 2012 I have tried to check-in for my cruise but can't make it work. Do you loose your cruise, refunded? Hmm, try again tomorrow once the site is back on eastern prime time. Reserve an arrival time to check-in at the pier. Can I place calls to my friends and family back home? Got everything finished but it never gave me an option to choose a check in time. Book Shore Excursions. All fields required. I have no idea how it is being done now but in the past if you are on a transfer provided by NCL you won't have a check in time since they know when you will be arriving. Are you using NCL air and/or transfers? Then I went back to the first picture and all of a sudden it was accepted. Then when we got to the pier they took new ones anyway. To find out more, please. we did photos then or not. Important: Calls must be placed from within the Cruise Norwegian App. Forgot your password? That being said, Saturday was our 21 day mark. Answer "yes" to "Do you currently have a cruise reservation?". Copyright 19952023 The Independent Traveler, Inc. Have to check now. Your ultimate guide for the Norwegian Bliss cruise ship - New NCL . 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Travel Documentation: Provide passport number or travel documentation information.
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