TikTok has rapidly evolved from teaching dance moves to advising viewers about an infinite number of topics, and that includes telling consumers how to avoid paying money to debt collectors. Weve created a letter to help you make a proposal to your boss to let you attend the ACA convention. Discover the Curiously Champion Challenger approach and how using it helps gather valuable data points to optimize strategies that assist consumers in solving their pre-existing financial problems. Entrance into the Expo Hall during tear-down hours is limited to only registered booth staff. Concepts2Code offers integrated payment portals and email/texting services. Meet the FinText Platform, SBTs answer to reimagining where text and payments meet. ExpertSource Global Services Private Ltd. But to know this, you need someone focused on the tech market, you need a strategy and roadmap for adoption and you need visibility to those technologies that can save you money. What COVID-19 safety protocols will be in place? Come join ACE users and InterProse executive team members to hear how technology is shaping the development roadmap for ACE and provide your feedback on what is most important to your business. Twitter, LinkedIn, Facebook & Email Signatures Sample PostsExample 1:Join me at ACAs Annual Convention on July 26-28 in Chicago! The course will also provide guidance on leveraging technology to gain an advantage, regardless of limited resources. In today's digital age, texting and emailing have become essential communication channels for debt collection agencies to reach consumers. We develop real-time data integrations that enable automated campaign management, better compliance and improved agent productivity. Participants will get a glimpse inside a State Guide webinar and discover the most significant updates that we've included from the past six months, including the 2022 EOY recap. Collection Letter Pitfalls: Key checkpoints for your letters as well as the importance of having your letters reviewed. Evaluate the impact of the recent case against the South Carolina Attorney General on future litigation strategies. You'll rotate between five round-table discussions, each focused on a specific operational topic and led by a subject matter expert. We provide data and technology solutions for a wide range of industries including financial services, collections and investigations. NumberLab offers cutting-edge number monitoring and call labeling solutions, designed to prevent the mislabeling of legitimate calls as spam or scams. Simplicated provides comprehensive licensing services and insurance to the ARM industry. Anime Central is Back! Analyze how professional responsibility rules apply to the ethical representation of LGBTQ+ clients. Hilton Chicago720 South Michigan AvenueChicago, IL 60605, Rate InformationRoom Rate Cut-Off: Friday, June 30, 2023Room Rate:$239 Run of House plus state/local taxes. Your registration information will be shared with exhibitors and sponsors of the event as noted when you register. Come join other The Collector System users to discuss compliance issues and network with your peers. Don't miss this opportunity to learn from two of the industry's leading experts. Too many companies believe there are too many risks and obstacles in sending text messages and emails but it's not true!! Sponsored by Nationwide and REPAY Positive leadership is not about fake positivity. Develop a tailor-made legal framework for your agency, ensuring compliance and boosting efficiency. ACA reserves the right to cancel any meeting. They will also cover topics such as machine learning and natural language processing. Overall, this event is designed to provide a valuable networking and learning opportunity for ARM industry compliance leaders who want to ask questions, get expert answers, and connect with peers on the latest compliance issues affecting the industry. exhibitors & Sponsors Testimonials About Us Exhibitor Resources The only cannabis B2B convention in Illinois! In addition to car rental and taxi, ground transportation options to/from MDW and ORD include Lyft andUber. How ACAs success was achieved in many state houses this year. approach. Come join ACE users and InterProse executive team members to hear how technology is shaping the development roadmap for ACE and provide your feedback on what is most important to your business. Mar 19. Click each date above to expand the agenda and see full details including session titles, session descriptions and speakers. The government requires telephone companies to undertake various practices to identify and block suspicious traffic. SIGN UP with Aaron: [emailprotected] or (360) 907-5880. The Chicago Build 2022 event will take place at McCormick Place on October 13 and 14, 2022. ACA andHotel reserve the right to ask any attendee or guest to leave the event and/or Hotel premises at any time in the event of a suspected COVID-19 infection, exposure or symptoms. Quantrax Corporation, Inc. RMEx Suite is a modern intelligent collection software platform and is CFPBReg F Ready. New this year, we are introducing Self-Guided Expo Tours. I am looking forward to seeing my fellow colleagues and meeting new people. From E&O and Cyber, to Workers Compensation and General Liability, and everything in between, we have you covered. This site uses cookies. Please bring your own masks if you elect to wear one. With NobelBiz Omni+ powered by Safe Select - the Swiss-Army-Knife of Outbound Compliance. Join an early morning site-seeing run with ACA members Jon Balon of Williams & Fudge and Aaron Reiter of InterProse. Get ready to experience ACA's State Guide Cohort in person! CCSIs solution will allow you to reduce labor and operational costs while accomplishing your corporate performance objectives. Say goodbye to the hassle of selecting various solutions for your contact center. Self-Screening and Personal Accountability CommitmentAttendees commitment to act responsibly with respect to their own health and the health of others at the Event will be critical to the success ofthe Event. For over 8 years now, we have partnered with leading credit issuers, debt buyers & US onshore agencies, delivering millions of dollars in top line revenues and profits. Visit the Hotel website for theirfull privacy policy. This session will review FCC and other government agency efforts to mitigate illegal robocalls and texts. The Forgetting Curve - People Forget Everything You Just Taught Them and What to Do About It. QuadCon Peoria 2023: July 22-23, 2023: Peoria Civic Center Peoria, IL: St. Louis Mighty Con 2023: August 5-6, 2023: Gateway Convention Center Collinsville, IL: Fan Expo Chicago 2023: August 10-13, 2023: Donald E. Stephens Convention Center Rosemont, IL: G Con 2023: September 24, 2023: Orland Park Civic Center Orland Park, IL: Wauke-Con 2023 . This session will discuss real life experience in developing an offshore or nearshore location to support the collection business. Only those with official convention badges will be allowed into ACA functions. Contact Scott Purcell, CEO, at. Please contact Ryan McBride for additional information: [emailprotected] or (801) 395-8824. By the course's end, participants will possess practical tools and strategies to achieve success and thrive as small collection agencies in a highly competitive market. The challenge? Innovation Stage SIGN UP with Aaron: [emailprotected] or (360) 907-5880. ACA will have disposable masks available if you need them. Be clear on the expectations, KPIs and goals. By combining OMNI+, leading cloud-based omnichannel software, with Safe Select, leading compliance software and using a human sequence selection tool, companies can now get up to 30% more efficiency than manual dialing. Additional exhibit staff rates:$770 Members$1,120 Nonmembers, ACPAC Event: Flight Club Darts$225 Per Person, Meal Tickets for Non-Industry Guests$70 for each breakfast$90 for each lunch$85 for Welcome Reception$190 for Presidents Closing Celebration. The reality is that IT & IS are constantly evolving. The venue we are using is the Hilton Chicago (Hotel). By enabling preemptive, intelligent problem solving and seamless live interactions, we have automated over 15 million calls for enterprises. Discuss the key components of an effective CMS and strategies for maintaining compliance with legal and regulatory requirements. Practical tools and methodologies to foster a culture of compliance. BillingTree is the proven payments technology company in the ARM space, offering a variety of payment channels to boost the customer experience. Learn from their experiences and understand how to apply these insights to your own organization. This session will provide participants with interesting strategies tailored for the current times. 1000 Alderman DrAlpharetta, GA 30005-4101(317) 903-7105. You'll also gain these unique learning objectives: Don't let another dollar slip through your fingers! You assume all risk and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind (Claims), that you may experience or incur in connection with attending this event. By gaining a better understanding of how these provisions operate, this course aims to prevent disputes within the industry. Available dispute resolution procedures; (iv) the liability of principals and agents in collection agreements. Council of Delegates ReceptionThis is an invitation-only event. 722Saint Louis, MO 63103(855) 462-2586, 602 N 9th StManitowoc, WI 54220-3924+1 (800) 236-6906, 5405 Morehouse Dr Ste 310San Diego, CA 92121-4725+1 (877) 399-3419, 841 Prudential DrJacksonville, FL 32207-8874(904) 717-1616, 605 Coolidge DrFolsom, CA 95630(916) 351-2503, 3813 212th Ave SESammamish, WA 98075-62651-877-855-0802, 15640 NE Fourth Plain Blvd Ste 106 # 803Vancouver, WA 98682-5141+1 (800) 661-6722, 110 E 2nd StCle Elum, WA 98922-1110(509) 573-4300, 640 Ellicott St Ste 401Buffalo, NY 14203-1253(716) 242-8867, 9755 Dogwood Rd Ste 150Roswell, GA 30075-7029(770) 691-1168, 6900 Jericho Tpke Ste 208Syosset, NY 11791-4499516-576-0404, 529 25th St Ste 200Ogden, UT 84401-2482(800) 873-2527, 4110 Kitsap Way Ste 101Bremerton, WA 98312-2480(360) 697-3833, 309 Fellowship RdMount Laurel, NJ 08054-1234+1 (610) 639-1760, 1915 21st StSacramento, CA 95811-6813(855) 281-3915, Salasar Business ParkMumbai, 401101+1 (855) 884-7592, Deekay Tech Park, Unit 102, Plot No C-99Navi Mumbai , Maharashtra, 400705(347) 899-4255, 7749 Tartan Fields DrDublin, OH 43017-8772(614) 738-4900, 6750 New Town AveColumbia, MO 65203-1610(573) 449-3141, 1150 W Kilgore AveMuncie, IN 47305-1588(765) 751-7000, 7601 Interactive WayIndianapolis, IN 46278-2727(877) 306-6063, 13200 N Haggerty RdPlymouth, MI 48170-4285+1 (248) 229-0527, 2650 N Military Trl Ste 300Boca Raton, FL 33431-6345866-584-2295, 5345 Towne Square Dr Ste 130Plano, TX 75024-2455972-784-5600, 826 East State RoadAmerican Fork, Utah 84003(801) 642-2297, 400 International Way Ste 380Springfield, OR 97477-7004(541) 5795439, 655 Montgomery St Ste 1000San Francisco, CA 94111-2629(415) 671-6000, 1309 Technology Pkwy Suite 101Cedar Falls, IA 50613-6976(319) 234-6686, 6341 Inducon Dr ESanborn, NY 14132-9097(716) 504-9700, 1507 Carey Ave Ste 4Cheyenne, WY 82001-4484(866) 776-6235, 3470 McClure Bridge Rd # 2231Duluth, GA 30096-9998(678) 915-2501, 5055 E Washington St Ste 300Phoenix, AZ 85034-2034(800) 848-5826, 101 Westpark Dr Ste 100Brentwood, TN 37027-5031(615) 905-0141, 240 Glenis DrMurfreesboro, TN 37129-5158(615) 869-0191, 220 Kenneth DrRochester, NY 14623-4292(585) 336-6438, 12276 San Jose Blvd Ste 624Jacksonville, FL 32223-8672(800) 345-7243, 11632 Harrisburg RdFort Mill, SC 29707-9158(803) 578-7700, PO Box 292414Columbia, SC 29229-0041(803) 521-0030, 8707 Skokie Blvd Ste 304Skokie, IL 60077-2281(847) 305-4145, 655 Castro St Ste 2Mountain View, CA 94041-2019(650) 802-7795, 13333 Allen RdSouthgate, MI 48195-2216(734) 374-8300, 3 West Paces Ferry Rd NW Suite 200Atlanta, GA 30305(404) 504-7472, 101 Marietta St NW Ste 3305Atlanta, GA 30303-2730(866) 466-5996, 1501 Technology Pkwy Ste 400Cedar Falls, IA 50613-6921, 135 Madison Ave Fl 7New York, NY 10016-6742254-212-7212, 4141 Butterfield RdCedar Falls, IA 50613-9631(434) 229-8933, 199 S Los Robles AvePasadena, CA 91101-2452626-396-9499, 2nd Flr Heritan House, Woodlands Rd, HurlinghamNairobi, 510-0100254735541482, 4800 NW Camas Meadows Dr Ste 220Camas, WA 98607-7698(360) 260-9780, 406 W Washington St Ste 5-205Brainerd, MN 56401-2987(408) 427-4468, 5725 Buford Hwy NE Ste 210Atlanta, GA 30340-1232(855) 737-1596, 2025 E Beltline Ave SE Ste 105Grand Rapids, MI 49546-7673(616) 682-5327, 3600 W Bayshore RdPalo Alto, CA 94303-4239(970) 214-7072. All Innovation Stage sessions are included in the schedule and are indicated with [Innovation Stage] at the start of the session title. OCT/17 - OCT/18/2023. Self-Screening and Personal Accountability Commitment. Young Professionals ReceptionYes, you may attend! When dealing with high-conflict personalities - whether it's your client, the opposing party, or counsel - the potential for complications rises exponentially. Cultivate a positive and efficient work atmosphere, even amidst contentious circumstances. If you are experiencing COVID-19 symptoms or test positive for COVID-19, orare exposed to someone who has COVID-19 symptoms or tested positive for COVID-19, duringthe Event, we ask that you please promptly notify an ACA staff member and excuse yourself from event activities. Reach your customers faster and get better results by sending text messages through our breakthrough texting platform. ACA reserves the right to modify or update these safety protocols at any time so that they are appropriately tailored to the state of the COVID-19 pandemic, its attendant health and safety risks, and national, state, and local requirements and guidelines, during the dates of the event. This reception is a great way to connect with the ACAs emerging leaders and members!Women in Collections ReceptionYes, you may attend! You see it all the time. Stop in for tips on how to make the most of your convention experience. Network, learn, share, improve business operations there are endless reasons for attending the ACA convention but how do you put it into words? This session will dive look ahead at the next 10 years of technology, and industry changes, and then take a deep dive into Generative AI (with ChatGPT) and Robotic Process Automation (with AutoGPT) to discover practical uses for the technology today, what safeguards to put in place with this technology, and also help build out strategies to partner with next technology in the future. 2023 . Only those with official convention badges will be allowed into ACA functions. Our people experience, and collaborative approach on SOC1 and SOC2 examinations and other attestation services including HIPAA/HITRUST, PCI DSS, and GDPR assessments are what sets us apart from our competitors. Enformion provides data and intelligence to government and commercial organizations, with more than 6,000 data sources and 120 billion records. ezPay365 a payment solutions provider for collection agencies and law firms. Our unique solutions to managed services, data vendor automation and services for conversions, implementations, consulting etc. 162 N 400 E Ste B200Saint George, UT 84770-7132+1 (866) 745-1900. Here, we explore the Convention's history and the establishment of the aviation world order through the International Civil Aviation Organization. The consumer demographic has undergone a tremendous transformation in recent years. ARM's Reach is an unique opportunity to explore what their peers are doing and ask questions in a "speed dating" format. Attendee Early-Bird Pricing(Rates go up by $200 after June 14, 2023)$1,265 Members$2,300 Non-Exhibiting Affiliate Member$2,600 NonmembersHow to Get the Group Discount (Rates go up by $200 after June 14, 2023)Send 2 to 3 attendees, pay $1,095 per person.Send 4 or more attendees, pay $835 per person.All must be from the same company and register in the same transaction for discounted rates to apply. 901 Warrenville Rd Ste 525Lisle, IL 60532-4301(331) 229-8642. Launched in 2000 by the creators of a leading Data asa Service (DaaS) business to consumer public records provider. Finvi provides accounts receivable management solutions that streamline workflow and accelerate revenue recovery. You spend time and money training people and they promptly forget almost everything. Visit these sponsors in the Expo Hall at ACA Central. Note Legal Education Sessions are for ACA members only.Meals & Receptions:Wednesday First Timers Reception, Young Professionals Reception, Welcome ReceptionThursday Breakfast, AM Break, Lunch, PM Break in Expo HallThursday Women in Collections ReceptionFriday Awards Breakfast, plus AM Break and Lunch in Expo HallFriday Presidents Closing CelebrationIncluded in all full registrations. While it can seem virtually impossible to keep up at times, sometimes breaking things down into bitesized pieces can help! As many collectors are aware, Chicago is a frequent stop for the National, including the shows in 2021, 2019, 2017 and 2015. Intelitech is a premier analytics & consulting provider for the ARM industry who provides consulting and technology solutions to help collection professionals work smarter using practical tools and extensive knowledge to help measure, analyze and implement results-oriented solutions. Today they'll take you on an adventure along the Chicago River. As part of its mission, ACen brings fans together with guests from the Japanese and US sectors of the anime and manga . A proven leader in the payment processing space, specializing in collection industry solutions. By continuing to use our site, you are agreeing to the legal disclaimers in our Terms of Use. During this presentation, we will explore the latest trends and best practices in IT security and compliance. View the prospectus for available sponsor opportunities. However, it's crucial to do so in a way that's compliant with the latest regulations and industry standards. This presentation would be an education session on using QR Codes to drive more self-service payments for Firms/Agencies. The FCC also requires telephone companies to notify companies when they block calls and to take effective action to unblock legal calls. Fan Expo Chicago 2023: August 10-13, 2023: Donald E. Stephens Convention Center Rosemont, IL: Houston Horror Film Fest 2023: August 11-13, 2023: Houston Marriott Westchase Houston, TX: HorrorHound Weekend - Cincinnati 2023 Cancelled: August 18-20, 2023: Sharonville Convention Center Cincinnati, OH: At the annual awards ceremony, many of the associations outstanding members will be recognized for selflessly devoting their time and skills to advance the accounts receivable management industry. We prioritize data privacy and security, holding Soc 2 certification, and strive for exceptional customer service to provide the best experience for our clients. ACA members are welcome to attend. Whether you are an IT professional or business leader, this discussion will provide valuable insights into the latest strategies and techniques for protecting your organization's assets and meeting compliance requirements. ACA welcomes the Korean Credit Information Assoication to Chicago! Payscouts validated Level 1 PCI DSS Compliant platform features the industrys only Convenience Fee solution that complies with FDCPA, State Law, and Card-Brand Rules. Plan for a +/- 4 mile run starting from the hotel lobby. AI is not automation or business rules added to an existing product. Nonmembers will be noted with a different color name badge. ACA CEO Scott Purcell and President Courtney Reynaudkick off the convention followed by our opening keynote, Author Jon Gordon. Align modernization with key compliance requirements like GLBA Safeguards an PCI 4.0, Provide takeaways on how to prepare your collectors to respond, Give practical (non-legal) advice on changing the tide. Our Beyond ARM system is an award-winning Accounts ReceivableManagement solution trusted by hundreds of agencies across the US. Master the art of negotiating settlements and dismissing frivolous lawsuits. As an agency owner, this speaker attended dozens of sessions on how to fight back, deal with, battle, and win against plaintiff attorneys, and none of it seemed to make a difference. Too many companies believe there are too many risks and obstacles in sending text messages and emails but it's not true!! RSVP is required. 5600 W 83rd St Ste 1100Minneapolis, MN 55437-1062(952) 807-0641. ACA expects event participants in any capacity to act responsibly and ethically when interacting with others at events. The purpose-built solutions take a holistic approach to the consumers financial journey by providing personalized print, online, phone, email and text communications and payment options. Attendance at this meeting is by invitation only. Leveraging your policies and procedures to tee up the bona fide error defense as it relates to automatic stay and discharge injunction claims. Legal Education sessions are for ACA members only. Reservation Information-SharingACA may provide personal registrant information, including the names, addresses, phone numbers and/or e-mail addresses of attendees and their guests, to Hotel and ACA may receive personal guest reservation details from Hotel for the limited purposes of event-related meeting planning and contract fulfilment. Topics/Ideas covered will include but not be limited to: Collections Strategy, Consumer Experience, Operational Efficiencies, Technology Advancements and more. Understand the importance of being curious and how such a mindset is a must to impact interactions with debtors positively. By the end of the course, you'll be better equipped to navigate the complex legal requirements of multi-state collections and make informed decisions that contribute to the overall success of your organization. Data, configurations and customizations are retained when you update or upgrade. SRSC - Social Recruiting Strategies Conference 2022 Recruiters and HRs, get ready! We harness billions of public and proprietary data records to provide accurate, up-to-date information, building out the most comprehensive profile about individuals in the United States. Recognize the dangers of, and counterproductive nature associated with, prejudging a consumers situation, leading to missed opportunities to resolve accounts. We're bringing the best celebs, comic creators, panels, and those sweet, sweet spring dates to the Windy City! These safety protocols are based on local, state and federal recommendations and mandates. Beyond ARM helps agencies recover more, save time and money, and includes add-ons and powerful features for all your compliance and collection needs. Mar 15. Learn to recognize and respond to microaggressions, unconscious bias, and other workplace concerns. At this panel, hear from ACAs leading advocates on the most impactful topics including: Dont miss this must-see session that walks you through both challenges and opportunities in Washington, DC and throughout the country, and how you can and should be involved. Learn more and register online at https://www.acainternational.org/convention-2023. The Welcome Reception is sponsored by: Collectors Insurance Agency, Aon, & AXIS. Data Mining: Discuss the basics of data mining, from collecting and organizing data to using it to gain insights. Here's the full list of 2023 spring and summer festivals and events, which the city says is subject to change: Chicago City Markets (citywide, including Daley Plaza on Thursdays, Maxwell. Attendance at this session is by invitation only. It's the way to lead if you want to build a great culture, unite your organization in the face of adversity, develop a connected and committed team and achieve excellence and superior results. The events calendar for McCormick Place is filling up, with interest mounting among potential attendees and exhibitors, and that means 2023 could be the year convention travelers return in. Please note that approval from each state is not guaranteed, and legal education sessions are for ACA members only. Implementing effective debt collection strategies.