Customer Satisfaction Contact Information Website: www.eipcard.com Mailing Address: 5565 Glenridge Connector NE Mail Stop GH-52 Atlanta, Georgia 30342 United States Phone: (800) 240-8100 Contact EIP CARD Customer Service EIP CARD Reviews Filter review 1 5 reviews 2 2 reviews Here are some common questions and tips to help you access your money and use your card, including how to do so with limited fees. If the re-evaluated amount is smaller, they won't need to pay back the difference. In reply to Who are you? Join the conversation. How do I use my card to get cash without paying a fee? For those without direct deposit information on file with the IRS, the IRS will use federal records of recent payments to or from the government, where available, to make the payment as a direct deposit. You might have gotten a check in the mail. Card must be activated by primary cardholder. Is Kimberly Colvin. Setup an account Question Complaint A different issue Get to a live person fastest: Press 1 If anyone does. Unlike the first two payments, the third stimulus payment is not restricted to children under 17. If you may have thrown your card away, or think it was lost or stolen, you can call 800-240-8100. You might have already gotten your payment direct deposited into your bank account. Have not seen this card in the mail. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Opinions in comments that appear in this blog belong to the individuals who expressed them. IR-2020-97, May 18, 2020. Why would they change from direct deposit (safer, and successful) to mailed cards and checks to SS people; mail boxes are being robbed all over the country. The IRS encourages taxpayers to check theGet My Payment tool for additional information. You can call to speak with a live representative about your stimulus check. $6,000. So sad that the FTC agent who answered your well spoke email didn't take time to actually read it. An official website of the United States government. You do not need to know your card number, but you will need to provide your Social Security. See Q48 of the IRS FAQ here. I called The IRS. If you mistake your card for junk mail and toss it, or if it's lost or stolen at any time, you can get a replacement by calling customer service at 1- (800)-240-8100. If you have received a pre-approved offer from Pathward, visit PathwardLine of Credit. Want CNET to notify you of price drops and the latest stories? The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Comments and user names are part of the Federal Trade Commissions (FTC) public records system, and user names also are part of the FTCscomputer user recordssystem. However, there is no indication that it was - my bank is unable to give me any information. Information should be considered accurate as of the blog publish date. A pre-authorization puts a temporarily hold on your money that could be greater than the transaction amount and may take up to 10 business days to be released back to you. People can check theGet My Paymenttool on IRS.gov on to see if the their payment has been scheduled. The card is away to get the money thats meant to give relief due to the Coronavirus pandemic. So that you know what to look out for in the mail, heres what the envelope from Treasury will look like: And heres what the letter from Treasury will look like: And, because this blog is all about reminders, heres one more. Sign up for the latest financial tips and information right to your inbox. To avoid any fees, you may check your account balance online by visiting www.eppicard.com. $2,500. I received a debit card for the 2nd stimulus. A large number of this latest batch of payments will also be mailed, so taxpayers who do not receive a direct deposit by March 24 should watch the mail carefully in the coming weeks for a paper check or a prepaid debit card, known as an Economic Impact Payment Card, or EIP Card. Fake calls from Apple and Amazon support: What you need to know, The Google Voice scam: How this verification code scam works and how to avoid it, Show/hide Shopping and Donating menu items, Show/hide Credit, Loans, and Debt menu items, Show/hide Jobs and Making Money menu items, Money-Making Opportunities and Investments, Show/hide Unwanted Calls, Emails, and Texts menu items, Show/hide Identity Theft and Online Security menu items, Treasurys letter gives you instructions on, transfer the money from your EIP debit card to your bank account, So that you know what to look out for in the mail, heres what the. While most transactions are free, small fees can add up, so know how you can make the most of your money. [ IRS tool says that my EIP is scheduled for mailing on Jan. 6th, 2021 and I don't have it - my mother did receive hers that took about a week after being sent ] Thanks for the (timely) info. For those taxpayers who received their tax refund by mail, this paper check will look similar, but will be labeled as an "Economic Impact Payment" in the memo field. The IRS initiated the first batch of the $1,400 stimulus payments, mostly by direct deposit, on March 12. Google Play and the Google Play logo are trademarks of Google LLC. The blog explained that some some people might get a debit card instead of a check in the mail. There's also a return address from "Economic Impact Payment Card.". The card has the Visa name on the front and the issuing bank,MetaBank, N.A. Q: If I received my second Economic Impact (stimulus) payment on an EIP Card, will my third payment be deposited on the same card? The IRS is working directly with the Social Security Administration, the Railroad Retirement Board, and the Veterans Administration to obtain updated 2021 information for recipients to ensure it is sending automatic payments to as many people as possible. Your first replacement card is free and additional replacement cards are $7.50 (an additional $17.00 if you need it expedited). The IRS Economic Impact Payment phone number is 800-919-9835. With checks, you know the drill: get the check, deposit the check. We may routinely use these records as described in the FTCsPrivacy Act system notices. I haven't heard of this from anyone ! You will need this card to access your Economic Impact Payment. willettnancy I have low income and direct deposit got my first check ok but not the second why not. If you didnt get the first or second payment or didnt get the full amount you were eligible for, you may be eligible to claim the 2020Recovery Rebate Credit. If you do, you must create a user name, or we will not post your comment. Because these payments are automatic for most eligible people, contacting either financial institutions or the IRSon payment timing will not speed up their arrival. We wont post threats, defamatory statements, or suggestions or encouragement of illegal activity. Seem to be stuck in limbo some where! 2023 CNET, a Red Ventures company. If the automated. Your letter from Treasury will tell you how to request a replacement card, which will include calling a 24-hour customer service line at 1.800.240.8100. To file a detailed report about a scam, go to. I just now opened the envelope. I have called the 1-800-240-8100 phone number 5 times. App Store is a service mark of Apple Inc. 1Card must be activated by primary cardholder. Don't be alarmed -- the EIP prepaid debit card was also used as a payment method for the first and second stimulus checks last year. (If you think this happened to you, we've got tips on how to get your payment, below.). More information about when these payments will be made will be provided on IRS.gov as soon as it becomes available. If you've lost or destroyed your EIP card, you can request a free replacement through MetaBank Customer Service. The EIP Card is a Treasury . Unless it has something to do with "Comercia" "bank" or US Express. The IRS tool will also tell you how your money will arrive. To protect your privacy and the privacy of other people, please do not include personal information. The payments end at $80,000 for individuals ($160,000 for married filing jointly); people above these levels are ineligible for a payment. Is this really true. Look for the prepaid card (and its envelope) in the mail. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Read below to learn more about the stimulus check debit cards and how to use them. The debit cards, formally called EIP Cards, will arrive in white envelopes emblazoned with the Department of the Treasury seal. Please see your Cardholder Agreement for more information. IRS and the Treasury Department urge eligible people who have not received a direct deposit to watch their mail carefully during this period. The envelope will be from "Money Network Cardholder Service.". If you represent the EIPCard department why are you not telling the public how to access customer service when that's an option? The FTC and its law enforcement partners announced actions against several income scams that conned people out of hundreds of millions of dollars by falsely telling them they could make a lot of money. If you got an EIP card last time, does that mean you'll get your money the same way with the third stimulus check? Not all billers accept cards for payments. We review all comments before they are posted, and we wont post comments that dont comply with our commenting policy. WE ALL need customer service, people have different questions and they just want to be guided and helped. Be sure to read the Program Materials for your State's card. Is this a scam? Given what I have read in another post, what is there to do now? I received the card but theres no money on it, Im on ssi and still have not recived any kind of stimulant pay they said I didnt have to sign anything but other people on it got there's, Ok IRS told me that they had the wrong address on file. If you were a little too jolly with your holiday spending, here are some tips to help you pay down your credit card debt. Log in here - you must register as a new user. But after I opened it, I discovered that it did NOT have my name, but rather some other unknown name (Allen Smith) using my address. Well I pray that I receive the debit card I file taxes for many years and I have direct deposit with the same bank for 13 years and I did not receive a payment through my direct deposit or a check in the mail. All Rights Reserved. For more information on how the FTC handles information that we collect, please read our privacy policy. I find that stupid to offer people these cards and then take the money from them. U.S. Debit Card Visa Prepaid Cards and Money Network Checks are issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc.