Below is a list of the board members and property manager for Stonebridge Ranch HOA. See Terms of Use If youre trying to resolve a dispute, please Check Availability Thank you for your interest! on, among other factors, their response to complaints filed by PeopleClaim users. Below, find eight unenforceable HOA rules, plus a few HOA loopholes: 1. Read the SRCA Covenant Enforcement and Fining Policy to learn the process by which we send compliance notices and/or assess fines for violations. The **************** at gate way ** the bay ************* ** **************** north wont clean the mold lights in the hall ways. This representative Melissa J****** is not doing her job nor being so blatantly rude disrespectful writing bizarre letters to a Florida Attorney of 35 years experience. Her actions might lead to a legal issues both to Melissa J****** personally and the Company Resource Property Management will ultimately may be forced to legal ramifications if this type of behavior continues to exist. file a PeopleClaim. The appropriate party will review and attached evidence that was submitted. She must think she is above Florida Law, and Resource Property Management does nothing to prevent her from sending harassing letters and e mails to me and my undersigned attorney. We winter in Florida and don't plan to return until November. Respond, rebut, and resolve complaints. I called and left messages for Al F. and Melissa. Use this online form to report an upkeep or maintenance issue at one of the SRCA amenities or in SRCA common areas. does not review or evaluate the merits of claims submitted through its site, and No outstanding Each Stonebridge Ranch household may obtain one (1) Complimentary Guest Card, good for five (5) free guest pool visits during the 2023 pool season. Use this online form to report an upkeep or maintenance issue at one of the SRCA amenitiesor in SRCA common areas. Reload the page and repeat your search. Rental Violations:Residents Not on Lease. Well guide you through the process. Please select the region that you would like to explore today. make contact and resolve the problem, so the complaint never posts. Your request has been forwarded to our WeCare department. On rainy days when thunder and/or lightning are present, the lifeguards call a thirty-minute safety break and then reassess the situation. If you submit a form, you should see a thank you message. Stonebridge Ranch. Resident Reviews for Stonebridge Ranch | 575 W. Pecos Road, Chandler, AZ 85225. Please be aware we are trying to troubleshoot a problem with file uploading. Nuisance and Other Rule Violations. Visit Website. data) is obtained from publicly available sources or from the business itself, and If there is something that is not working, please email the board directly and let them know so that they may correct an issue with the website. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. $150 per person for each person occupying a leased unit while not a tenant of that Unit, as listed on the records of the Association. The HOA's maintance crew destroyed 5 trees, personally purchased to supplement income in approved areas. negative comment is submitted, plus a quarantine period before it posts time to BBB, small claims court, or other dispute resolution services. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Is there anything Stonebridge HOA Orlando, FL. At the top of your Chrome or Firefox window, near the web address, click the green lock. Note that complaint text that is displayed might not represent all complaints filed with BBB. Schedule of fines will be done as followed: A written warning will be issued when appropriate. 2414 Independence Ln The have been asked more then five times and the say yes well we can so that today its been months of asking and i have photos two prove there being incompetent. Below you will find a list of complaints and violations. As a matter of policy, BBB does not endorse any product, service or business. Tuesdays 9:00 a.m. - 12:00 p.m. Wednesdays 3:00 p.m. - 6:00 p.m. Fridays 3:00 p.m. - 6:00 p.m. All current Homeowner ID cards will be honored throughout 2023, and homeowners can also present a valid Texas driver's license showing their Stonebridge Ranch address for the balance of this year. WeCare subscribers get advance notice when a All unpaid fines are subject to a Lien on ones property. Make sure there is an adequate amount in the reserves in case of major problems such as: roof repairs, asphalt repairs, pool issues and/or property defects. Privacy Policy. As a matter of policy, BBB does not endorse any product, service or business. Onsite staff are available M-F, 8:30 AM to 5 PM, to respond to queries. 5. Still no response- I then called and left a message with Roger (the board member who handles the books). At this time the upload is not working correctly. Contact us today to check our availability. WeCare is PeopleClaim's business-friendly interactive profile that lets you connect There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Visitors may bring food and beverages (including alcoholic items) within the pool gates. For the BBB EU Privacy Shield independent dispute resolution program, please click here. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I filled out the required paperwork in February. Would you like Submit your feedback to FREE, Sign COMMU1ITY ASSOCIATION MANAGEMENT COMPANY FOR, ****************** CONI)OMIMUM ASSOCIATION, INC. Resource Property Management received a Records Inspection Request from ***** ******* homeowner in River Ridge HOA, and set an appointment for her and her attorney to come to the Clearwater office of Resource Property Management to view the records she requested in her written Records Inspection Request. I contacted RPM several times as did the title company trying to resolve the inconsistency of a credit on my account. The SRCA provides bi-weekly email blasts to help residents stay informed about their community. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. View customer complaints of Resource Property Management, Inc., BBB helps resolve disputes with the services or products a business provides. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. On Saturday, March 1 8th **************** sent an email to the association manager *************************** regarding the lights. Please click on the country abbreviation in the search box below to change to a different country location. To be in "good standing" means you have an account balance less than $50. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. My account was not delinquent, as of 10/6/2021 had a $300 overpayment credit based on the 10/6/21 cashed check. Please allow up to 7 business days for processing. At the top of your Chrome or Firefox window, near the web address, click the green lock. I have been told that someone will come to do the work, and nobody shows up. Turn lemons to lemonade: if a complaint Melissa has been overstepping her fiduciary boundaries from preventing me and my undersigned attorney into the office at Resource Property Management. Please do not delay, as uncorrected violations can lead to fines on the account. Rate your experience with Stonebridge Ranch Homeowners Association No unresolved complaints againt Stonebridge Ranch Homeowners Association. Stonebridge homes are designed for easy entertaining and convenience. BBB Business Profiles are subject to change at any time. (If you need to attach an image re: your issue, email. Click here if you're authorized to respond to Stonebridge Ranch Homeowners Association customer comments or edit information on this profile. Be the first to review! Your rating and It appears we received our first notification of the complaint on Saturday, 3/18, the same date **************** filed the complaint, and we responded and had the issue resolved by Monday, 3/20. 3 complaints closed in the last 12 months. Assessment Due Date: The assessment fee is due monthly on the 1st. Comments and Feedback from Users Commented By: Kristi T. Recommended: No On: 31-Jan-2022 Kristi T. says: Over-management of personal properties. Despite the payments already made via ACH for June/July, the total amount due on the statement is shown as $815.57 which makes no sense whatsoever. I .have emailed and telephoned the property manager and the A/P person who handles the automatic withdrawals. After asking in writing several times in writing this Company by its representative Melissa J****** representative is now misusing, and abusing her fiduciary powers to write a bogus complaint against the home owners property that is me Debra V***** stating in an official letter from resource property management letterhead that this home needs painting when it was painted 4 times recently in the past few weeks. To request the complimentary Guest Card for 2023 email us at [email protected]. I am owed $651.67 plus interest. I purchased a townhouse in ************ of Largo, managed by Resource Property Management/RPM in 8/2021 and provided my mailing address. The best way to resolve a dispute without a lawyer. Resource Property Management is contracted by River Ridge HOA to provide certain services to the association. asked to leave a positive comment. PeopleClaim Over Occupancy. The fine will continue to double until the violation has been resolved. Original review: March 24, 2023. I'd like a follow up letter that this matter has been resolved. Resource Property Management, Inc. has {1} locations, listed below. Owners can file a Grievance if they feel they were unfairly fined. Do you want That same day, **************** responded back to ******************** that the lights were already cleaned and repaired on Saturday, March 18th. We offer all-encompassing services and solutions that transform community life in . Click to reveal Make sure you click Allow or Grant Permission if your browser asks for your location. The Board can reassess a fine by repeating the grievance procedure until the Unit Owner resolves the original problem. I pay almost $500 a month and nothing they are responsible for gets done. We are unaware of any verbal communication he may have had with others regarding this matter. Resource Property Management does not enforce the governing documents of River Ridge HOA as that is the Board of Directors fiduciary duty to the association. filed through our system, or no history of claims filed against the company through If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In particular a representative from this company Melissa J****** a new employee that switches jobs frequently is not cooperating with this request. (If you need to attach an image re: your issue, email [email protected] rather than using this form.) How BBB Processes Complaints and Reviews. Owners will be notified of their violation via written notice. 1. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. First Name * *IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the Stonebridge Ranch Homeowners Association. Failure to Provide Required Lease Documents to Association. In addition to the statement there is a form letter stating that unless payment is forthcoming, a lien will be placed on my property and there will be a foreclosure with any attorney fees added. The manager for the association, Melissa J******, is not harassing Ms. ****** by sending out reminder notices to her about maintenance required on her home in River Ridge HOA. , or stop by the office (6201 Virginia Parkway, M-F 8:30 AM to 5 PM) to pick one up. That's all you need. The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). Learn more. Welcome to the official Facebook group for the Stonebridge Ranch Community Association (SRCA), located in McKinney, Texas. Before purchasing in an HOA community you will want to research their rules and deed restrictions, reserve funds, budget, bylaws, and documents of the association. In which Resource Property Management is the Company she represents. BBB Business Profiles may not be reproduced for sales or promotional purposes. In. I also informed my bank. employees, patients, and anyone else who's been treated unfairly. I provided it, and I have not received any payment or reply. 575 W. Pecos Road, Chandler, AZ, 85225 (480) 786-0400. In response, please be advised of the following. Who To Call - Stonebridge Ranch Who To Call We're here to Help Our homeowner's association is professionally managed by GrandManors (GM). Cloudflare Ray ID: 7dfe34d42bff1767 for any dispute or controversy. Remember my sign in name and password the next time I sign in from this computer. Our next step would be to contact our attorney. Your IP: We still have not received that payment, and after 4 different attempts to get any response back from them we are getting nothing. The title co sent $351.67 leaving them having $651.67 overpayment. Start a virtual trial Please click on the one that fits your situation. We highly encourage homeowners to call the association office at 214.733.5800 as soon as possible if they have questions upon receiving notice of a compliance issue. has a $50+ balance), residents (including tenants who have receivedtransferred privileges) may not use the association amenities until the homeowner clears the balance. Reset. Me and my undersigned attorney have been requesting these documents since November 2022. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In 11/2021, they asked again for my address to refund. Is I trust this resolves the matter. The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). The action you just performed triggered the security solution. My bank record indicates that the two required $363.86 monthly payments were made on time via ACH between my bank & RPM. If the thank you message does not appear, please make sure you hit the submit button. users are solely responsible for all content filed in their claims. With no response on the special assessment and having received no payment book (required in FL), I mailed the October HOA on 9/29/21 with a letter advising I had received one forwarded letter was sent to the property (an administrative error by RPM) and asked again to have this fixed. Please note that the SRCA does not own or maintain: The SRCA provides bi-weekly email blasts to help residents stay informed about their community. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. This document outlines the basic parameters of our homeowners association by defining terms and detailing the rights and r esponsibilities of our homeowner members. A third fine would be $200, plus the $100 fine and the original $50 fine. Information about this business (excluding PeopleClaim Ratings and complaint resolution BBB Business Profiles generally cover a three-year reporting period. I forwarded the mail from the property address to my mailing address in 8/2021. I sold my condo in February. Assessment Late Date: The assessment is late on the 15th of the month it is due. The SRCA provides bi-weekly email blasts to help residents stay informed about their community. I got no response so I emailed Melissa (2x) regarding the letter. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. $200 for each person occupying a Unit in violation of the Rules and Regulations, whether Owner occupied or Non-Owner occupied. is not independently verified by PeopleClaim. $250 fine for failure to register an animal with the Association. Yet Melissa feels that she wants to send out harassing e mails to me and my undersigned attorney. In the window that pops up, make sure Location is set to Allow or Ask. Your . Fines for Other Rule Violations are $50 per violation. 4.6 stars 670 Reviews. Customer Information: ***************************, ****************************************************************. $125 for each day of a nuisance. Discriminate indiscriminately. I received a form letter and billing statement from Resource Property Management dated July 14, 2022 & postmarked (regular mail $0.52) on July 18. with most claims), Resolve a dispute Illegal Activity. Ultimately Resource Property Management is responsible for their employees actions. Renting tenants may obtain a card only after completing a Transfer of Privileges with their leasing homeowner. I got a letter from RPM last week stating I owed April fees and a late charge; also that the fees would be higher next month. Stonebridge Ranch thrives because of the daily investment of over 9,400 homeowners in our community. Resource Property Management debited the March association dues from my bank account. It may not be used on Memorial Day, July 4th, Stonebridge Ranch Day (Sept. 17), or Labor Day, nor to enter SRCA social events at either pool (Family Beach Parties, Teen Splash Hop, etc.). *This company may be headquartered in or have additional locations in another country. 1 customer reporting. Resource Property Management simply carries out this administrative function on behalf of the Board of Directors. Resource Property Management, and its undersigned employees are not providing me with HOA documents set forth by Florida law to view inspect documents in their office. PeopleClaim is not Need to correct or add any information to your profile? Homeowners and their household members may enter the pool gates (and do so free of charge) if their SRCA account is in good standing. You can email the site owner to let them know you were blocked. Respond. more. Management or the Board may reach out for additional information or evidence. Performance & security by Cloudflare. 4. When in the presence of a resident, this punch card permits pool admission for five (5) guest visits. And there's Stonebridge Ranch covers a very large area. If you have received a recent warning or fine from the board or management and would like to contest it you may do so by clicking here. This website is using a security service to protect itself from online attacks. They finally got to the point where painting was all that was needed and they painted my walls with a non matching color. The Association will be notified of any changes made to the fine amounts. Violators of the rules may lose the privilege to use the pool, sauna and fitness center. Over 6 months I have had to constantly contact the community manager to try and get the repairs completed. My company receives feedback from HOA board members across the country, and we hear nothing but compliments about Associa and their managers." . BBB is here to help.